Contact, Prices, Discounts, Terms and Conditions, Delivery and Payments
Below are listed the details for information on contact; prices; discounts; together with terms and conditions on delivery and payment.
Please do not hesitate to contact us with any questions or queries you may have.
Contact:
E-mail: sales@ridgeway-woodcraft.co.uk
Prices:
If you require something slightly different to what is shown we will do our best to help. Please contact us with your requirements for a quotation.Boxes
Terms and Conditions:
Dispatch:
Stock items will be dispatched within 4 working days. If your item is not in stock, we will endeavour to dispatch it as soon as possible and will advise an estimated dispatch date at time of order, but as a guide the following lead times are likely to apply:
We have a good selection of cribbage boards in stock ready for immediate dispatch, but in the event that you require something a little special, normal dispatch time is between 2-4 weeks.
For bespoke items delivery time may
vary according to work load, seasonal variations and availability of
materials. Once again, we will contact you and advise a delivery date.
Boxes obviously take a lot longer to make, so please allow 4 - 6 weeks for them to be made. This may vary according to work load, seasonal variations and availability of materials. Once again, we will contact you and advise a delivery date.
For larger, more complex items such as chessboards, please contact us for a dispatch date, unless you are purchasing a stock item, in which case the standard dispatch time will apply.
Cribbage Boards and Boxes:
UK & Mainland Europe: All items will be shipped via Royal Mail special delivery, unless otherwise agreed. This means that the parcel is insured up to the value of £500 and it will need to be signed for by the customer when it is delivered.
All goods will be shipped at cost plus packaging costs, we will not bump up the postage charges, that's a promise.
We will make every effort to ensure that your item is well packaged and arrives to you in good condition.
Payments:
Payment is preferred via Paypal or bank transfer.
We will look forward to hearing from you. Please feel free to e-mail us with any questions you may have, we're here to help.